Frequently Asked Questions
Verifiable facts and clear explanations regarding our ticketing, licensing, pilgrimage operations, and fee transparency.
General
How long has Al Ghaffar Travel been in operation?
Al Ghaffar Travel was founded in Karachi, Pakistan in 1980, serving travellers, families and pilgrims for over 46 years. We achieved continuous IATA accreditation in 1984.
Is Al Ghaffar Travel officially IATA accredited?
Yes, Al Ghaffar Travel has been an active, certified IATA accredited passenger sales agency since 1984 under IATA code: [IATA CODE].
Why do you not publish fixed package prices on your website?
Airline fares, hotel room tariffs, and foreign exchange rates fluctuate constantly in real-time. In accordance with our core principle of absolute transparency, we quote only real-time, verifiable rates directly from airline GDS systems and hotel inventories without hidden surcharges or misleading package promises.
Do you support corporate company accounts?
Yes, our dedicated Corporate Travel desk provides corporate account management, credit arrangements for qualified entities, rapid 24/7 rebooking support, and detailed monthly tax statements.
Air Ticketing
Can I change my flight dates or cancel my ticket after issuance?
Yes. Ticket date changes, rerouting, and refunds are processed directly by our certified ticketing desk in accordance with the specific airline fare rules and conditions established at the time of purchase.
Umrah & Hajj
What licenses do you hold for religious pilgrimage travel?
We hold authorized licenses from the Ministry of Religious Affairs and the Department of Tourist Services under license numbers: [HAJJ / UMRAH / TOURISM LICENCE NUMBERS].
Visas & Documentation
Does Al Ghaffar Travel guarantee visa approvals?
No reputable, ethical travel agency can guarantee visa approval, as granting entry is the exclusive sovereign right of destination embassies and consulates. We guarantee rigorous documentation audits, adherence to embassy checklists, and zero administrative errors.
Payments & Policies
What payment methods are accepted?
We accept verified bank transfers, official cross cheques in favor of 'Al Ghaffar Travel', major debit/credit cards, and direct corporate wire settlements.